Support & FAQ

Get help when you need it

Find answers to common questions or contact our support team.

Frequently Asked Questions

Getting Started

How do I create my first DAG?

Use the AI Assistant to describe your workflow in plain English, or use the Visual Builder to drag and drop tasks. Start with our Getting Started Guide.

Do I need to know Python?

No! The AI Assistant generates complete Python code from natural language descriptions. Basic Python knowledge is helpful but not required.

What's the difference between AI Assistant and Visual Builder?

AI Assistant converts natural language to DAGs automatically. Visual Builder provides a drag-and-drop interface. Both produce production-ready DAGs.

Features

How does the AI Assistant work?

Describe your workflow in plain English, and the AI creates a complete DAG with error handling, logging, and best practices.

Can I use custom operators?

Yes! You can add custom operators to your DAGs. The AI Assistant will suggest appropriate operators based on your environment.

How does GitHub integration work?

Connect your GitHub repository to automatically sync DAGs and deploy them to your Airflow instance.

Technical

What Airflow versions are supported?

DAGForge generates DAGs compatible with Airflow 2.0+ and follows current best practices.

How do I troubleshoot DAG failures?

Use the real-time validation feature to catch errors before deployment. For runtime issues, check Airflow logs and use debugging tools.

Can I import existing DAGs?

Yes! You can import existing Python DAGs into DAGForge for editing and enhancement.

Get Help

Documentation

Check our Getting Started Guide or explore Example Workflows.

Browse Docs

Email Support

Contact us at [email protected]. We respond within 24 hours.

Send Email

Community

Join our community forum to ask questions and share knowledge with other users.

Join Community

Contact Information

Support Email

[email protected]

General Email

[email protected]

Response Time

24 hours

Business Hours

Monday - Friday, 9 AM - 6 PM MST

Still Need Help?

Can't find what you're looking for?Contact us at [email protected] and we'll help you succeed.